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Buying Art Online - FAQ

The facility to purchase paintings online from Caroline Louise Art will be made available in the coming weeks. In the meantime, please contact us directly through the Contact Us page if you would like to discuss purchasing work from The Fine Art Collection or The Interior Design Collection. Alternatively, sign up to our Newsletter to receive dates of any upcoming exhibitions. Thank you for your interest.

    Shipping/Postage

    Caroline Louise Art uses An Post Registered Postal Delivery service for delivery of our paintings to your home/office and An Post Standard Mail for delivery of Gift Vouchers.

    This delivery service takes approximately 3 working days within Ireland and up to 5 days in the UK.

    Price of postage will be calculated on your order before payment is requested.

    If you would prefer to collect your painting(s), please email or telephone us to arrange.

    We currently offer our postal service to clients in Ireland, UK and the Rest of Europe. If you live outside these areas and wish to purchase a painting, please contact us to arrange delivery via the 'Contact Us' page.

    Due to size restrictions for delivery of large items with An Post, and other carriers, we will be unable to post paintings with any one dimension exceeding 100cm. Please contact us via the 'Contact Us' page if you wish take delivery of one of our larger paintings.

    Shipping on orders of multiple paintings will be calculated in the payment section however as there is a maximum size limit for posting, certain combinations of paintings will not be possible to post in one package and will therefore have to be calculated on an individual basis.

    If you have any questions regarding shipping/postage, please contact us via the 'Contact Us' page.


    Please note that vouchers can be sent via email in the form of gift codes. Please see 'Art Gift Vouchers' page for more details.



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    Payments

    Caroline Louise Art uses the secure PayPal system which accepts a range of credit cards including; Visa, Mastercard & American Express.

    Please be advised that when using the PayPal system, all your credit card information is held securely by PayPal and is never divulged to Caroline Louise Art.


    Alternative Payment Methods Available:

    We also accept payment by debit/credit cards and cheques.
    Please email (info@carolinelouiseart.com) or telephone (+353 1 2116566) before making one of these payments.

    If you choose to pay by credit/debit card, we will require you to provide us with the following information:

    - card type
    - card number
    - expiry date on card
    - security number on reverse side of card
    - name on card
    - postal address of cardholder

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    Returns Policy

    All artwork from Caroline Louise Art is well packed and should reach you in perfect condition. In the unlikely event that a painting is damaged in transit, a full refund will be given once the painting is returned in its original packaging within seven days of your original receipt of it. In such cases, return postage will be the responsibility of the client.



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    Privacy Policy

    Caroline Louise Art will not disclose any informtion provided by our clients to third parties.
    Information received will be used to process orders, and when requested, to inform clients of news regarding Caroline Louise Art.

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    Copyright

    All art works created by Caroline Louise Smyth, and the images appearing on this website, are the exclusive property of Caroline Louise Smyth and are protected by The Copyright Act of 1963 and supported by the Universal Copyright Convention, Paris, 24th July 1971.

    The original art works created by Caroline Louise Smyth, and the images appearing on this website, may not be copied, transmitted, published, reproduced, stored, manipulated, projected, or altered in any way, including without limitation any digitisation or synthesizing of the paintings/images, alone or with any other material, by use of computer or other electronic means, without the written permission of Caroline Louise Smyth.

    Use of any original art created by Caroline Louise Smyth, or any image appearing on this website, as the basis for another visual concept or illustration, is a violation of copyright.

    Copyright of Caroline Louise Smyth 2008 ©




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